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Much like computers, smartwatches, smartphones, and other modern tech devices, you shouldn’t run your smart TV for too long without turning it off. Do a Hard Reset on Your TVĪnother very useful trick is to hard reset your smart TV. If it does, you’re all done! If not, head onto the next step.

Go back to the home screen, click on the Prime Video app, and see if it works.

All it does is reboot it, kind of like turning off a computer, then turning it back on. This won’t remove your account from the TV.

Force Stop the Prime streaming service’s application.

Some TVs require you to choose Manage Installed Applications before you can find the Prime Video app. Scroll until you find the settings option, then click ‘Applications.’ Most smart TVs have a menu bar on the top or bottom. Most remotes have a home button, so just click it and proceed to the next step.

Here’s how to reset the Prime Video app on your smart TV: The good news is you can get this process done in less than 30 seconds and get back to watching video right away. I found this route was the most effective, which is why I listed it at the top of the article.

Resetting the Amazon Prime Video app might be all you need to do to fix the problem. Reset the Prime Video App on Your Smart TV Plug it into the back of your TV and you’ll be good to go. Quick Suggestion: If your Prime Video button won’t work on your remote, you can find a new setup on Amazon here. After scouring the internet for information without any luck, I was able to contact Amazon’s customer support for some of the information you’ll find in this post regarding their Prime Video services on smart TVs. Fortunately, there are nine helpful solutions you can try to fix the problem.

Dealing with constant buffering, endless loading, or an app that keeps crashing can be frustrating.